During the onboarding process, we collect the following required information:
Name: To personalize your experience
Email: For account management and important updates
Optional Information
You may choose to provide additional information to enhance your experience:
University/Institution: To provide relevant study resources
Country: For localization and regional features
Profession/Field of Study: To customize AI recommendations
Education Level: To adjust content difficulty
Study Preferences: To optimize your learning experience
Language Preferences: For multilingual support
2. How We Use Your Information
We use the collected information to:
Personalize your study experience and AI recommendations
Provide customer support and respond to your inquiries
Improve our app features and user experience
Send important updates about the app (you can opt out of non-essential communications)
Analyze usage patterns to enhance our AI algorithms (anonymized data only)
3. Data Storage and Security
iCloud Storage
When you enable iCloud sync, your study materials, documents, and app data are stored in your personal iCloud account. We do not have access to your iCloud data - it remains under your control and Apple's privacy protections.
Local Storage
You can choose to store all data locally on your device. In this mode, your documents and study materials never leave your device, providing maximum privacy.
AI Processing
When using AI features, document content may be processed by our AI service providers to generate flashcards, summaries, and questions. This processing is done securely and the content is not stored permanently by our AI providers.
4. Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
AI Service Providers: For processing documents and generating study materials (content only, not personal information)
Legal Requirements: When required by law or to protect our rights and users' safety
Business Transfers: In the event of a merger or acquisition (with notice to users)
5. Your Rights and Choices
You have the right to:
Access and review your personal information
Update or correct your information through the app settings
Delete your account and associated data
Choose between iCloud and local storage
Opt out of non-essential communications
Request a copy of your data
6. Feature Usage Analytics
To improve your experience and develop better features, we collect anonymous usage analytics about how you interact with our app:
What We Track (Anonymously)
Feature Usage: Which AI features you use most (summaries, flashcards, questions, humanizer, etc.)
Processing Patterns: Document types processed and processing success rates
Performance Metrics: App response times and feature reliability
User Preferences: Language choices, study settings, and customization options
Subscription Tier Usage: How different subscription levels use various features
What We Don't Track
Personal Content: Your documents, notes, or study materials
Individual Identifiers: Names, emails, or specific user details
Private Conversations: Chat history or personal AI interactions
Location Data: Your physical location or device location
How Analytics Help You
Identify and fix bugs faster
Optimize AI feature performance
Develop new features based on usage patterns
Improve app stability and reliability
Better understand user needs and preferences
All analytics data is completely anonymous and aggregated. We cannot and do not track individual users or their personal information.
7. Children's Privacy
Moosenotes is designed for users 13 years and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or by email. Your continued use of the app after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us through the app's support section or visit our website.