Privacy Policy

Last updated: July 30, 2025

1. Information We Collect

Required Information

During the onboarding process, we collect the following required information:

  • Name: To personalize your experience
  • Email: For account management and important updates

Optional Information

You may choose to provide additional information to enhance your experience:

  • University/Institution: To provide relevant study resources
  • Country: For localization and regional features
  • Profession/Field of Study: To customize AI recommendations
  • Education Level: To adjust content difficulty
  • Study Preferences: To optimize your learning experience
  • Language Preferences: For multilingual support

2. How We Use Your Information

We use the collected information to:

  • Personalize your study experience and AI recommendations
  • Provide customer support and respond to your inquiries
  • Improve our app features and user experience
  • Send important updates about the app (you can opt out of non-essential communications)
  • Analyze usage patterns to enhance our AI algorithms (anonymized data only)

3. Data Storage and Security

iCloud Storage

When you enable iCloud sync, your study materials, documents, and app data are stored in your personal iCloud account. We do not have access to your iCloud data - it remains under your control and Apple's privacy protections.

Local Storage

You can choose to store all data locally on your device. In this mode, your documents and study materials never leave your device, providing maximum privacy.

AI Processing

When using AI features, document content may be processed by our AI service providers to generate flashcards, summaries, and questions. This processing is done securely and the content is not stored permanently by our AI providers.

4. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

  • AI Service Providers: For processing documents and generating study materials (content only, not personal information)
  • Legal Requirements: When required by law or to protect our rights and users' safety
  • Business Transfers: In the event of a merger or acquisition (with notice to users)

5. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Update or correct your information through the app settings
  • Delete your account and associated data
  • Choose between iCloud and local storage
  • Opt out of non-essential communications
  • Request a copy of your data

6. Children's Privacy

Moosenotes is designed for users 13 years and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or by email. Your continued use of the app after changes constitutes acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us through the app's support section or visit our website.

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